We hope you are satisfied with your order, if for any reason it is not what you were expecting you may return any item, for a full refund by emailing us at [email protected] or via our contact page. We ask that you securely repackage the item and return it to us as soon as possible. As soon as we receive your item/s we will notify you via email and refund your Bank/Card/Paypal account accordingly. Orders returned after 14 days will not be refunded. Items received back to us after 14 days of you receiving the item will not be refunded as this falls outside the policy. It is your responsibility to ensure the item reaches us within 14 days of receipt. Please note we only refund return postage if the item is faulty.